Category Archives: Professional Development Tools

BPO’s Use Psychometric Profiling to Match Client Requirements to Candidates

BPO’s often find that identifying talented individuals from a large magnitude of candidates is an exhaustive process that is expensive and time consuming, with a large enough margin for error to become overwhelming at times. That is, the task of matching the right disciplinary skills with someone who is inter-personally… Read more »

BPO’s Use Psychometric Profiling for Recruitment and Improved Client Satisfaction

Smaller BPO’s are often challenged by having smaller management teams, but they still need to compete with the larger, more well-resourced BPO’s in the space. One of the challenges we often hear is that as they grow, they want to be able to make their recruitment processes more efficient and… Read more »

How to Create a Workplace Environment to Develop Employee “Happiness”

To develop an efficient and competitive organisation, experienced Managers understand that they need to cultivate an environment where staff actively seek to develop their skills, improve their productivity and increase efficiency in their roles. When exploring what is needed to cultivate this proactive environment the following questions are usually the… Read more »