BPO’s often find that identifying talented individuals from a large magnitude of candidates is an exhaustive process that is expensive and time consuming, with a large enough margin for error to become overwhelming at times. That is, the task of matching the right disciplinary skills with someone who is inter-personally… Read more »
Smaller BPO’s are often challenged by having smaller management teams, but they still need to compete with the larger, more well-resourced BPO’s in the space. One of the challenges we often hear is that as they grow, they want to be able to make their recruitment processes more efficient and… Read more »
A common headache for BPOs is selecting the appropriate candidate from an extensive application list. This process can be timely, expensive and often tricky to get right. Although they have a clear brief from the client and understand the needs and technical requirements, the process of narrowing down the right… Read more »
